Return & Refund Policy
Home Di Art strives to provide high-quality products and excellent customer service. Please review the return and refund policy below.
1. Returns
Returns are accepted only under specific conditions. The item must be unused, unwashed, and in its original packaging. A return request must be made within the specified return period after delivery. Damaged or defective items must be reported with clear images as proof. Certain items, such as customized or final sale products, are not eligible for returns.
2. Refunds
Refunds will be processed if the return is approved. The refund will be issued to the original payment method. Shipping charges, if applicable, are non-refundable. Refund processing time may vary depending on the payment provider.
3. Exchanges
Exchanges may be available for defective or incorrect items. Customers must contact customer support to request an exchange.
4. How to Initiate a Return
To initiate a return or request a refund, contact customer support with the order details and reason for return.
Email: info@homediart.us
Phone: +1 415-702-5141